demo toto Platform Privacy Notice
This page describes what we collect when you use demo toto and how we keep that data protected. We collect personal information only to operate our platform, process your deposits and withdrawals, verify your identity, and respond to your support requests. Our services are available only where local law permits.
We at demo toto do not sell your data to third parties. We do not use your information for marketing purposes unless you explicitly consent. When you access our sportsbook markets (Liga 1, Champions League, Piala AFF), live-dealer tables, or slot games, we record your activity to detect fraud and ensure fair play. This notice explains what data we hold, how long we keep it, and what rights you have.
What We Collect on demo toto
Account and identity data
When you open an account on demo toto, we collect your full legal name, date of birth, email address, phone number, and residential address. We require proof of identity (Indonesian KTP, passport, or equivalent) and proof of address (utility bill, bank statement, or government document). We store these documents securely and use them only to verify your identity and comply with anti-money-laundering regulations. We do not share identity documents with third parties except where required by law.
Payment and transaction data
We record every deposit and withdrawal you make on demo toto, including the payment method used (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), the amount, the date, and the time. We retain transaction records for seven years to comply with financial regulations. We do not store your full payment card or e-wallet credentials; we store only a reference token issued by the payment processor. Payment data is encrypted in transit and at rest.
Betting and gaming activity
We record which markets you access on demo toto (such as Liga 1 or Piala Indonesia fixtures), which live-dealer tables you join, and which slot games you play. We log your bet amounts, outcomes, and session duration. We use this data to detect problem gambling patterns, identify fraud, and ensure game integrity. We do not share your betting history with third parties except where required by law or to settle disputes.
Device and access data
We collect your IP address, device type, operating system, and browser information when you access demo toto. We use this data to detect unauthorized access, prevent account takeover, and troubleshoot technical issues. We also record the date and time of your login attempts and the geographic location inferred from your IP address. If you access demo toto from an unusual location or device, we may ask you to re-verify your identity.
Communication data
When you contact our support team via live chat, email, or phone, we record your message, our response, and the date of the exchange. We retain support tickets for two years to handle disputes and improve our service. We do not use your support messages for marketing. If you report a technical issue or complaint, we may share relevant details with our technical team or management to resolve it.
Your data rights on demo toto
You may request a copy of all personal data we hold about you. You may also request correction of inaccurate data or deletion of data we no longer need. Submit requests via our support team; we respond within 30 days.
Our Data Protection Commitments
Third-party processors
We use third-party service providers to process payments, host our servers, and send emails. Our payment processors (DANA, e-wallet, mobile banking, and others) handle your payment credentials according to their own privacy policies. Our servers may sit outside your jurisdiction; data transferred internationally is encrypted. We have data-processing agreements in place with all third parties to ensure they meet our security standards. We do not permit third parties to use your data for their own purposes.
Cookies and tracking
We use cookies to remember your login session, store your language preference, and track your navigation within demo toto. Cookies are stored on your device and expire after 30 days of inactivity. We do not use cookies to track you across other websites. You may disable cookies in your browser settings; however, some features of demo toto may not function correctly without them.
Security practices
We encrypt all data in transit using TLS 1.2 or higher. Passwords are hashed using industry-standard algorithms and are never stored in plain text. We conduct regular security audits and penetration testing. Our team undergoes annual data-protection training. We maintain incident-response procedures and notify affected members within 72 hours if a data breach occurs. Members in Jakarta, Bandung, Medan, and Surabaya report consistent uptime and no unauthorized access incidents.
Your rights and contact
You have the right to access, correct, or delete your personal data. You may also request that we stop processing your data for marketing purposes (we do not use your data for marketing without consent). To exercise these rights, contact our support team via live chat or email. We respond to all requests within 30 days. If you believe we have mishandled your data, you may lodge a complaint with the relevant data-protection authority in your jurisdiction. Our services are available only where local law permits; you are responsible for verifying that your use complies with your own jurisdiction's privacy and data-protection laws.